Delivery & Returns

COVID-19 Update: Please be aware that we are still experiencing delays from some suppliers which could impact orders and deliveries. 

We charge a flat rate of £6.95 for UK Mainland delivery. International delivery charges will vary. The price quoted in checkout for international orders is based on 1 box (additional charges will occur if multiple boxes).  Please contact us at sales@teamsportdirect.co.uk for more information. Heavier items are subject to an additional delivery cost.

Nike Unprinted 10 days Printed 16 days (subject to availability)
Adidas Unprinted 10 days Printed/Emb 17 days (subject to availability)
Umbro Unprinted 10 days Printed/Emb 17 days (subject to availability)
Puma Unprinted 10 days Printed/Emb 17 days (subject to availability)
Joma Unprinted 10 days Printed/Emb 17 days (subject to availability)
Football Training Equipment and Accessories   2/3 days (subject to availability)
Football Boots   2/3 days (subject to availability)

You will be notified within 48hrs of any stock issues.

Returns

Faulty items can be returned for a replacement or refund subject to inspection.

If you need to return an item for anything other than a manufacturing fault (e.g you have ordered the wrong size) please return it in its original condition with packaging and tags as sold - within 7 days of receipt for a refund or exchange. Delivery costs are not refunded. A re-delivery cost will be applied if items are exchanged.

Authorisation must be obtained BEFORE goods are returned this can be done by logging into your account or emailing sales@teamsportdirect.co.uk
Goods are returned at your own cost and risk.

Personalised items cannot be returned. Therefore we recommend if you havent purchased any of the clothing before, you order them without personalisation first to check product/sizing. Team Sport Direct are not resposible for any orders placed with personalisation that are not the correct size or product expected.

Authorisation for a return must be obtained before goods are returned. This can be done by logging onto your account or phoning 01604 635348

Returns Address

Team Sport Direct
76 Artizan Road
Northampton
NN1 4HS

Please put a note with your order number and action point i.e "please exchange for the next size up"