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| Shipping & Returns |
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Delivery Charge
The Delivery cost for all order is £6.95. Orders are sent though DHL or smaller
items may be sent Royal Mail First Class.
Delivery & Returns Delivery can be to any address as long the address at which
your payment card is registered is also present on your order.
Team Sport Direct only deliver to the United Kingdom (the Channel Islands and,
the Isle of Man and the Scottish islands will
incur additional charges).
All deliveries must be signed for (except items sent by post and which are small
enough to be put through your letterbox).
Please make sure you keep the receipt enclosed with your goods.
The contents of your order and your delivery postcode area will determine which
delivery services you will be offered.
We do not deliver to Post Office (P.O.) boxes or shipping agent addresses.
Delivery will be between the hours of 7 am and 6 pm; we are unable to confirm a
time.
Whilst every reasonable effort shall be made to keep to any delivery date, time of
delivery shall not be of the essence
and Team Sport Direct shall not be liable for any losses, costs, damages or
expenses incurred by the customer or any other person
or company arising directly or indirectly out of any failure to meet any estimated
delivery date.
The risk in the goods shall pass from the company to the customer upon delivery
of such goods to the customer.
Deliveries will be attempted at your chosen address on the following day if the
first delivery was unsuccessful.
If your delivery was unsuccessful on the second attempt then a card will be left at
your address allowing you to contact the delivery service and arrange a
collection, you may pay an extra £4.00 for a third attempt on delivery.
If you can not collect your goods within 5 days or have not paid for the re-delivery
then it will be returned to Team Sport Direct.
All returned orders to Team Sport Direct will be refunded via the method of
payment; you will incur a £9.99 charge for the attempted deliveries.
Postage
You will only pay one delivery charge per order. When you have added items to
your shopping basket, the standard delivery charge for those products will be
automatically applied to your order.
Force Majeure
Team Sport Direct shall have no liability to you for any failure to deliver goods
you have ordered or any delay in doing so or for any
damage or defect to goods delivered that is caused by any event or
circumstance beyond its reasonable control.
Returns
If you need to return a product purchased from Team Sport Direct then you have
8 working days to do so.
The returned goods must be in a resalable state and any goods or accessories
that accompany the returned product must also come back to us.
Unwanted goods which are returned in original condition will be refunded minus a
20% re-stocking charge and delivery cost. Orders that have to be re-sent will
incur a delivery cost.
Garments which have been printed and/or embroidered cannot be returned
unless faulty.
The goods should also be returned with their original box, packing and
accessories.
If the return is due to missing or faulty parts then we will offer a full refund or
replacement provided we are aware of this within 8 working days.
Any refund, which is due to a fault or other defect, will include a refund of the
applicable delivery charge.
Please post returns to the following address:
John Henry Sports
Ref:(Team Sport Direct)
207 Wellingborough Road
Northampton
NN1 4ED
sales@teamsportdirect.co.uk
Tel/Fax: 01604 239857
This returns policy does not affect your legal rights.
Cancellation of Orders
You are able to cancel your order prior to shipping with no cost penalty being
incurred and full credit of your account if monies have already been taken.
You can cancel an order by following the links on the Team Sport Direct
website, or by phoning us on Tel: 01604 239857.
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